Privacy Policy

Your privacy matters to us.

Privacy Policy

Effective Date: 23 June 2025

Website: https://rezorhost.com

Contact: help@rezorhost.com

Your privacy is important to us. This Privacy Policy explains how Rezorhost.com (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our hosting and VPS services.

1. Information We Collect

We collect the following types of personal information:

Contact Details: Name, email address, phone number, billing address

Payment Information: UPI ID, bank details (processed securely by third-party gateway)

Account Data: Username, IP address, login activity, server usage logs

Support Communication: Emails, tickets, and chats between you and our team

Cookies & Usage Data: Device type, browser, referral source, pages visited

2. How We Use Your Data

We use your information for the following purposes:

- To create and manage your hosting/VPS account

- To process payments and invoices

- To provide customer support and technical assistance

- To improve our services, security, and performance

- To communicate service updates, promotions, and alerts (only if opted in)

We never sell or rent your personal data to any third parties.

3. Data Sharing and Disclosure

We only share your data with:

- Payment Gateways (for transaction processing)

- Government/Legal Authorities when required by law

- Support Tools like live chat or ticket systems (only minimal necessary data)

We do not share your data with any advertiser or marketing agency.

4. Data Security

We take strong measures to protect your data:

- SSL encryption for all communication

- Secure server infrastructure with firewall and DDoS protection

- Limited access control within our team

- Daily backups and monitoring

Despite best efforts, no method is 100% secure, but we work hard to ensure the safety of your data.

5. Your Rights

As a customer, you have the following rights:

Access: Request what data we hold about you

Correction: Request correction of inaccurate information

Deletion: Request deletion of your account and associated data (subject to legal & financial records retention)

To exercise any of the above rights, please email us at: help@rezorhost.com

6. Data Retention

Your account and billing records are retained as long as your service is active.

After cancellation, we retain financial and activity logs for a minimum of 6 years as per tax laws.

Backup data is deleted within 7 days of account termination.

7. Cookies Policy

We use cookies to:

- Remember your login session

- Track website analytics

- Improve user experience

You can block cookies via your browser settings, but some features of our website may not function properly.

8. Third-Party Services

Our website may contain links to third-party sites. We are not responsible for the privacy practices of such external websites. Please review their policies separately.

9. Children's Privacy

Our services are intended for users aged 18 years or older. We do not knowingly collect data from children under 18.

10. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will notify users via email or website notification. You are advised to review this page regularly.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us:

📧 Email: help@rezorhost.com
🌐 Website: https://rezorhost.com